# Delivery and payment | UTG Vodnik > Delivery by Pošta Slovenije: €5.90 for orders up to €100, free above €100. Pay by card, against a quote or on pickup. In-store pickup by arrangement. URL: https://www.utg-vodnik.si/en/delivery-and-payment Shopping # Delivery and payment Pošta Slovenije — free above €100. ## Delivery Prices include 22% VAT. The price is calculated in the cart. €5.90 ### Delivery within Slovenia Pošta Slovenije and DPD. Free above €100. €9.90 ### Delivery to Croatia, Austria and Germany Free above €150. free ### Collection in store At the company headquarters in Vir near Domžale — by prior arrangement. The contractual partners for delivering consignments are Pošta Slovenije and DPD, but the provider reserves the right to choose another delivery service if this allows it to fulfil the order more efficiently. The cost of delivery for ordered goods worth up to EUR 100 is EUR 5.90, and delivery is free for ordered goods worth over EUR 100. For delivery to Croatia, Austria and Germany, the cost of delivery is EUR 9.90 for ordered goods worth up to EUR 150, and delivery is free for ordered goods worth over EUR 150. The provider dispatches the goods after receiving payment from the buyer, except in the case of payment on collection. The dispatch period begins to run if the payment is received by 12:00 on the same working day, and otherwise on the first working day following receipt of the payment. The provider and the buyer may also agree on personal collection of the ordered goods at the provider's registered office. They must agree on such collection before the buyer places the order or at the time of the online purchase itself. ## Payment All prices are in euros and include VAT. ### Online card payment Visa, Mastercard, Maestro, Diners — via a secure payment gateway. ### By quote (bank transfer) After you place the order you will receive a quote with payment details for bank account SI56 2900 0005 2113 883 (Unicredit). ### Cash on delivery In cash or by card on pickup of the products (portable POS terminal). More in the [general terms of business](https://www.utg-vodnik.si/en/terms-and-conditions); returns and exchanges: [returns and exchanges](https://www.utg-vodnik.si/en/returns-and-exchanges). ## Do you need advice? We advise on choosing equipment and prepare a quote for your team. 01 724 82 58 · info@utg-vodnik.si [Call 01 724 82 58](tel:+38617248258) [Request a quote](https://www.utg-vodnik.si/en/for-companies) ## FAQ If a product can be ordered despite being currently unavailable, you can also order it when it is not in stock in our warehouse. In that case the delivery time is usually longer. We will inform you of the expected delivery time by email if needed. If the option to order is not available on the website, you can write to us at [prodaja@utg-vodnik.si](mailto:prodaja@utg-vodnik.si) and we will check whether we can additionally order the product, size or colour you want. To place an order, add the products you want to the cart in your chosen colour, size and quantity, then open the cart. Next, choose the delivery and payment method and enter your contact and delivery details. After reviewing all the details, confirm that you agree to the terms and conditions and place the order. The order is confirmed when the confirmation page with the order details appears. Within a few minutes you will also receive a confirmation email with the details of your order. Yes. You can also make a purchase as a guest, without creating a user account. If you create an account, you will have easier access to your order details and other account data. If you want to change your details or the quantity of products after placing your order, or cancel the order, please contact us as soon as possible. Changes are only possible if the order has not yet been prepared for dispatch. After you place your order, you will receive an order confirmation at your email address. When your order is ready for dispatch, you will receive a notification about its status and delivery. If you have a question about your order, you can contact us and we will be happy to check its current status. We normally dispatch orders within 1–3 working days if all the ordered products are in stock. For orders paid by bank transfer, we dispatch the order within 1–3 working days of receiving payment. For products that are currently out of stock, the delivery time may be longer. In that case we will inform you of the expected delivery time. Yes, in-store pickup is available at the company headquarters, at **Tolstojeva ulica 12, 1230 Domžale,** during opening hours. When your order is ready for pickup, we will also let you know when it is available to collect. We deliver orders to addresses in Slovenia, Croatia, Austria and Germany. For delivery to other countries, please contact us before placing your order so we can check the options and delivery costs. Yes. You can order to Croatia, Austria and Germany directly in the online shop: delivery costs €9.90 and is free for orders over €150. For delivery to other countries, please contact us before placing your order so we can check the options and delivery costs. Our orders are delivered by DPD and Pošta Slovenije. Once we dispatch your order, the delivery service needs up to 3 working days to deliver it, but it usually arrives the very next day after dispatch. If more than 3 working days have passed since you placed your order and you have not been notified that the delivery time will be extended, contact us at [prodaja@utg-vodnik.si](mailto:prodaja@utg-vodnik.si) and we will check the status of your order. Of course. When placing your order, you can enter the address to which you want the shipment delivered. If you want to change the address after placing the order, please contact us as soon as possible. A change is only possible if the order has not yet been dispatched. The payment methods available are those shown at checkout in the online shop. For business customers, payment by bank transfer (proforma invoice) may also be available by arrangement. Yes, payment by bank transfer (proforma invoice) is also possible. After you place the order or we agree on it, we will send you the payment details. Yes, cash on delivery is also possible. You can select this option among the payment methods at checkout. Yes, both business customers and individuals can pay for an order by bank transfer (proforma invoice). You can select this option among the payment methods at checkout. No results for your search.